Privacy Policy

Privacy Policy

Effective Date: 9/30/2024

1. Introduction

At Paratus Self-Defense LLC, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or purchase our products. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect both personal and non-personal information from you in the following ways:

- Personal Information: When you purchase products, sign up for our newsletter, or contact us, we may collect your name, email address, billing and shipping address, phone number, payment details, and any other details necessary for completing a transaction.

- Payment Information: We collect payment information when you make a purchase. This data may include credit card numbers, billing addresses, and other relevant financial information. Payments are processed through secure, PCI-compliant third-party payment gateways.

- Usage Data: We may collect information about how you use and navigate our website, including your IP address, browser type, operating system, referring/exit pages, and date/time stamps.

- Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience, understand how you interact with our site, and personalize content and advertisements. You can set your browser to refuse all cookies or alert you when a cookie is being sent.

3. How We Use Your Information

The information we collect from you may be used in the following ways:

- To process transactions and ship your purchased products

- To provide customer support and respond to your inquiries

- To send periodic emails, including order updates, special promotions, and newsletters (with your consent)

- To improve our website’s functionality and enhance the user experience

- To comply with legal obligations, such as tax regulations and safety requirements

- To detect, prevent, and address fraud or security issues

4. How We Protect Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes encryption during data transmission, secure storage, and PCI-compliant payment processors. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information in the following situations:

- With trusted third-party service providers (e.g., payment processors, shipping companies) to complete your orders and provide customer support

- When required by law or in response to legal processes

- To protect the rights, property, or safety of Paratus Self-Defense, our customers, or others

6. Third-Party Links

Our website may contain links to third-party websites, including Byrna’s official website or other relevant resources. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before engaging with them.

7. Your Rights

You have the following rights regarding your personal information:

- Access: You may request to access the personal information we have collected about you.

- Correction: You may request that we correct any inaccuracies in your personal information.

- Deletion: You may request the deletion of your personal data, subject to legal or contractual requirements.

- Marketing Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a minor, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for updates. The date of the last revision will be noted at the top of the policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

- Email: admin@paratusselfdefense.com

- Phone: 724-602-8190

- Address: 205 White Pine Lane, Cranberry Twp PA 16066