Terms and Conditions

Effective Date: 9/30/2024

Welcome to Paratus Self-Defense! By placing an order on our website, you agree to the following terms and conditions. Please read them carefully before completing your purchase.

1. General

By accessing and using this website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services or place an order.

2. Orders

All orders placed on our website are subject to product availability and acceptance by us. We reserve the right to refuse or cancel any order for any reason, including errors in product pricing, availability, or suspected fraud.

Upon placing an order, you will receive an email confirmation. This confirmation does not signify our acceptance of your order, but it is an acknowledgment that we have received your order.

MINIMUM AGE TO PURCHASE BYRNA LAUNCHERS, PROJECTILES AND 12 GAUGE ROUNDS

We do not sell to persons under 18 under any circumstances. Some localities may regulate purchase, possession and use by persons under 21.  It is your responsibility to check applicable local laws before purchasing a Byrna Product.

3. Pricing and Payment

All prices listed on our website are in [Currency] and exclude applicable taxes and shipping charges, which will be calculated at checkout. We reserve the right to change prices at any time without notice.

We accept various forms of payment, including [List Payment Methods]. Payment must be made in full before we ship your order.

4. Shipping and Delivery

Shipping costs and delivery times vary depending on your location and selected shipping method. Once your order has been shipped, you will receive a tracking number via email. Delivery times provided are estimates and may be subject to delays beyond our control.

5. Returns and Refunds

Products Ineligible for Return

* All 12 Gauge Less-Lethal Ammunition sales are final and not eligible for return
** All BGR - Bad Guy Repellent (Aerosol Spray) sales are final and not eligible for return.

We want you to be satisfied with your purchase. If you are not completely happy, you may return products under the following conditions:

- Returns must be initiated within 14 days of the purchase date.

- Products must be in **new, unopened, and unused condition** with all original packaging and tags intact.

- Customers are responsible for paying the return shipping costs.

- Returned products must be received by us within **30 days of the return request date**. Items received after this period will not be eligible for a refund.

To initiate a return, please contact our customer support at [Your Email Address] to receive instructions. Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

Refunds will be processed using the original payment method. Please allow [Insert Time Frame, e.g., 5-10 business days] for the refund to appear on your account after approval.

6. Damaged or Defective Products

If your order arrives damaged or you receive a defective product, please contact us immediately at [Your Email Address] with your order number and a photo of the damage. We will arrange for a replacement or refund as appropriate, at no additional cost to you.

7. Cancellations

If you need to cancel your order, please contact us as soon as possible. Orders that have already been processed or shipped cannot be canceled. In such cases, you may follow the return process outlined above.

 8. Permissible Uses

The Byrna HD is intended for use by adults for personal self-defense where and as permitted by applicable laws.  It is not intended to be used as an offensive weapon.  The Byrna should never be pointed at a police officer or other law enforcement personnel acting in their professional capacity.  We do not recommend drawing it other than as needed for self-defense as it may be perceived to be a firearm and put you in jeopardy.  You should not use the Byrna in furtherance of a crime or brandish it recklessly or intentionally to threaten or injure any person except where permitted in reasonable defense of person or property.  While the Byrna HD is a non-lethal device, it is still a dangerous weapon and if used improperly can result in criminal and/or civil liability.

The Byrna may not be “carried-on” on commercial airlines.  Before traveling always check individual airline and airport rules as well as local laws and regulations for all points of embarkation and disembarkation as well as FAA and TSA regulations, all of which are subject to change.

Important Safety Notice

It is the buyer’s responsibility to accept all responsibility for the use of the Byrna devices.  It is important that you carefully read and understand all instructions, safety considerations and warnings in the product manual before unwrapping or attempting to operate the device, including but not limited to those related to use of the safety mechanism, loading and identification of the rounds, the safe use and storage of the launcher, rounds, and CO2 canisters, and recommendations concerning discharge and travel with your Byrna.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services. This includes, but is not limited to, damages for loss of profits, business interruption, or other commercial damages or losses.

9. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will apply to all orders placed after the date of publication. Please review these terms regularly for updates.

10. Governing Law

These Terms and Conditions, and any disputes arising from your use of our website or purchases, will be governed by and construed in accordance with the laws of Pennsylvania

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

- Email: admin@paratusselfdefense.com

- Phone: 724-602-8190

- Address: 205 White Pine Lane, Cranberry Twp PA 16066